Privacy Policy | Peak Air Solutions

Last Updated: October 24, 2024

At Peak Air Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our HVAC services.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out forms on our website, request a quote, or schedule a service. This includes:

Personal Identification Information: Name, email address, phone number, and physical address (residential or commercial).
Service Details: Information regarding the type of service required (e.g., repair, installation) and specific property details relevant to the job.
Payment Information: If you pay for services online or via phone, we collect billing information. Note that we do not store credit card numbers on our servers; they are processed securely through third-party payment gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our HVAC services.
To communicate with you regarding appointments, quotes, and service updates.
To improve our website functionality and customer service experience.
To process payments and prevent fraudulent transactions.
To send periodic emails regarding special offers or maintenance reminders (you may opt-out at any time).

3. Information Sharing

Peak Air Solutions does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may share your information with:

Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, email delivery services) who agree to keep this information confidential.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Cookies

Our website may use "cookies" to enhance the user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Changes to This Privacy Policy

Peak Air Solutions has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Peak Air Solutions
1721 Palm Beach Lakes Blvd
West Palm Beach, FL 33401
Email: support@peakairsolutions.com
Phone: (561) 640-4281